horticulturist working throughout west sussex

Returns and Refunds

All orders are carefully checked before dispatch. Occasionally, items are damaged, defective or unacceptable and we will make every effort to rectify the situation.
We will do our best to ensure that you are fully satisfied with your purchase.

When receiving the deliveries please check for damage before accepting. If the damage is extensive please refuse delivery.

Goods not acceptable for any other reason may be returned within 10 days for a full refund. Please contact us first for authorisation. Goods returned which are not defective or faulty will be returned to us at your own cost with adequate insurance to cover the cost of the goods against loss or damage. This does not affect your statutory rights.

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